How-To Guides for Faculty

For immediate help during an online class

If you require immediate assistance, please call the Yale ITS helpdesk at 203-432-9000 and select Option 2 (a dedicated line for faculty who need help with live online courses). Poorvu Center staff members are collaborating with ITS to provide timely answers and expert referrals.

Canvas @ Yale

Zoom (Video Conferencing)

Cyber Security 

The Yale community uses Multifactor Authentication to access Yale’s network and other resources, such as the Central Authentication System (CAS), Canvas, and Zoom. Other Yale resources require Multifactor Authentication and the use of a Virtual Private Network (VPN) to access to services, such as a selection of the electronic resources available through the Yale Library. 

Intellectual Property Rights & Online Teaching Technology

As you adapt your on-campus course(s) to support remote learning, you should feel confident that Yale’s policies on intellectual property apply to online classroom environments as well. You can learn more on our IP Rights & Technology webpage.

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Do you have other questions? Please contact us with questions.